Train The Trainer Program

Our Train the Trainer (TTT) program provides coffeehouse owners and operators with the best opportunity to invest in their cafe’s success! The program encourages retail coffee businesses to grow their sales and customer loyalty upon a foundation of quality provided by a professional barista staff. Train the Trainer focuses on a single person per store, giving them the knowledge and skills they need to serve customers and train other staff members. By the end of the program, your “Store Trainer” will be able to foster passion, knowledge, and skills for the entire staff.

Our TTT Program includes all seven workshop offerings from our Professional Barista Development Series offered at the One Line Coffee Short North Training Center as well as an on-site program at the Retail Store location (Module 8-Bar Flow) and a specialized “Trainer Strategies and Resources” workshop offered at the Short North Training Center (Module 9). Existing wholesale accounts are eligible for course registration fee rebates (10% to 50%) for a single participant based on their volume of One Line Coffee purchases in the period six months prior to the training program. New or prospective accounts can earn back up to 100% of the actual training fees through our Coffee Credits Rebate Program if training takes place within six months of the store opening or of the introduction of One Line Coffee products. Contact our Director of Coffee, David Forman at 614-289-2939 EXT 1003 or email him at for information related to these discounts.

There are eight basic modules in the TTT Program that are offered at our One Line Coffee-Short North Training Center.

Click on the link below for program details and on-line registration options:

Train The Trainer Workshop Offerings

Contact our Director of Retail Operations, Mick Evans at 614-289-2939 EXT 1004 or email him at for questions related to scheduling or registration.

Participants who have completed the core modules and whose home retail coffee bar maintains a wholesale purchasing program with One Line Coffee will have access to the on-line library of training documentation and procedures as well as the on-line Communication Forum managed by our Director of Training, Mick Evans.

If you are considering selecting one of your staff to serve as your Trainer, please contact Dave Forman, Director Coffee, and request our handout which outlines recommendations for choosing this critical team member.