Wholesale Customer Information
If you are an existing wholesale account, you can use your assigned user name (email address) and password to access the Ordering Portal by clicking on the button below. If you would like to establish an account or have questions, click on this same link and provide the requested information and our Director of Coffee/Sales Manager, Dave Forman, will respond. You can also call him at 614-289-2939 Ext. 1003 or email: firstname.lastname@example.org
First and foremost, we are a wholesale specialty coffee roaster. Our true passion lies in helping our wholesale accounts succeed in their business. We’ve learned a lot in the past fifteen years, and we’d love to share our experiences with you. Here’s what we offer:
We focus primarily on single farm and small cooperative coffees. Our goal is to shorten the distance between the grower and our customers. We do this by telling the stories of the coffees we roast, by developing relationships with importers, exporters, and growers, and by developing open communication along the entirety of the supply chain. We share this information openly with our customers, hoping that you will, in turn, share it with your customers.
In addition, we are one of a small number of Ohio roasters certified to produce organic coffee by the Ohio Ecological Food and Farm Association. We often look beyond labels and certifications when sourcing coffee, but we understand this is important to our customers.
In addition to providing our customers with high quality coffee, we serve another important role: consultants. With almost 40 years of industry experience amongst our three owners, we’re well equipped to help accounts understand what they need to do to succeed. We offer consulting in the following areas: barista training, human resources, finances, site selection, cafe layout, equipment selection, and more. Most importantly, our new Training & Technology Center and its “Train The Trainer” Program is evidence of the high priority we place on professional barista training.
After the shop has been designed, and the equipment selected, our services do not stop. We consider our relationship with our wholesale customers to be an ongoing partnership. We’ll be available to provide as much or as little support as you need, including visiting your location to test extractions, monitor equipment, and to simply offer support.
Besides consulting and ongoing support, we also provide equipment sales and service, representing such manufacturers as La Marzocco, Modbar, Fetco, Mahlkonig, Marco, Bunn, and more. Our pricing is extremely competitive, and we’re factory certified for repair by both La Marzocco and Fetco. if you purchase your cafe coffee and espresso equipment from us, we do not charge for cafe layout consulting services.
In addition to coffee, we carry and distribute a number of products critical to the operation of a retail coffee shop, including a full line of Monin sauces, syrups and fruit smoothies as well as Third Street Chai, Pacific Barista Series soy, almond, and coconut milk, filters, cold toddy brewing containers, Urnex cleaning products, coffee to go boxes, etc. In addition, we provide wholesale price discounts on all of the various coffee-related equipment and supplies we sell in our retail stores.
We provide free delivery in Central Ohio (Franklin County and Licking County) with a 10# minimum coffee order. Delivery minimums outside Franklin and Licking County are set on a county by county basis…please call us for the minimum requirement in your county. We ship coffees outside of the Central Ohio area on Tuesday of each week, and shipping is free for 20# minimum coffee orders.
All our wholesale customers make a commitment to coffee quality, just as we make that solemn commitment to our farmers and to you. If you join the line, we ask that you make that same commitment to maintaining fresh stock, and grinding, brewing and serving with quality equipment and standards.
Our company and its staff all embrace twin passions of coffee and community. For us, community is the local place where our coffee is prepared and served, but it is also the local place where the coffee is grown and harvested. Taking care of those communities, making those communities better places to live and work… that is our mission.
We are still learning about coffee, and we do everything we can to make sure that our wholesale and retail customers are provided the opportunity to share in that knowledge, and learn about the long road from seed to cup.
Emergency Orders For Wholesale Accounts
We do maintain a modest emergency stock of a limited selection of our coffee and ancillary products at our River & Rich-Franklinton Store. You must order through this Emergency Web Store, pay by credit card and must print out a receipt after check-out to take with you. We regret that you are not able to order and purchase wholesale products by visiting our retail stores since they do not maintain additional stock or wholesale pricing information.
Follow the link below to place your order…
Place Wholesale Account Emergency Orders Online